Your Privacy. Our Commitment.

At Energy Connect, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

✉ Questions? Email Us Read the Policy contact@energyconnett.com

1. Information We Collect

When you interact with Energy Connect, we may collect the following types of information:

Personal Information: Name, email address, phone number, and any other information you voluntarily provide when you contact us, fill out a form, or request assistance.
Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, time spent, and referring URLs.
Location Information: General location (e.g., state or region) to help us provide relevant energy options, when you choose to share it.

Our Promise: We only collect information that helps us provide better service. We never sell your personal information to third parties.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide energy assistance.
Compare electricity and natural gas options based on your preferences and location.
Improve our website, services, and user experience.
Send you relevant updates or information, but only with your explicit consent.
Comply with legal obligations and protect the security of our platform.

3. Sharing Your Information

We may share your information in the following limited circumstances:

With Participating Providers: When you request a comparison or express interest in a specific provider, we may share your information with that provider to facilitate your inquiry.
With Service Providers: We use trusted third-party services (e.g., hosting, analytics, email delivery) that process data on our behalf. These providers are contractually obligated to protect your information.
Legal Compliance: We may disclose information if required by law, regulation, or legal process.

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and remember your preferences. You can control cookie settings in your browser, but disabling cookies may affect some functionality.

We use cookies for:

Essential functionality (e.g., session management).
Analytics (e.g., Google Analytics) to understand how visitors use our site.
Remembering your preferences to improve your experience.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
Opt-Out: Withdraw your consent for marketing communications at any time.

To exercise any of these rights, contact us at contact@energyconnett.com.

7. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., energy providers, utility companies). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Effective Date." We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

Email: contact@energyconnett.com
Phone: +1-855-690-1347
Hours: Mon–Fri, 9am – 6pm (EST)

Effective Date: August 25, 2026

Important Information & Disclosures

Energy Connect is a new, independent energy assistance service. We are not an electricity supplier, natural gas supplier, utility company, or public utility. We do not sell energy directly and we do not guarantee savings, rates, or provider enrollment.

Energy Connect provides informational, comparison and consultation-based assistance. Provider availability, plans, pricing, rates, terms, eligibility and service options vary by location and individual circumstances. We do not control or set rates, fees, or terms offered by any provider.

As a new business, we are building our operations and service offerings over time. We strive to provide accurate and helpful information, but we encourage consumers to independently verify all provider details, including pricing, fees, and contract terms, before making any enrollment decisions.

Energy Connect may receive compensation from participating providers, partners or other third parties. Compensation may influence which providers or offers are presented. Consumers should review all provider terms independently.

✉